Patient search behaviour is shifting again. Instead of typing a query and scrolling results, more patients now ask an AI assistant, ChatGPT, Google Gemini, Perplexity, Microsoft Copilot, or Claude, 'who is a good doctor near me for this?' and act on the answer.
This changes how paid advertising fits into the picture. Paid search still captures patients searching in Google, but the practices that also appear inside AI-generated answers and AI Overviews capture demand that never reaches a traditional results page. Paid ads bring the speed; structured, authoritative content earns the AI citation.