As important as reviews are for small businesses as well as large businesses, there are occasionally times when a disgruntled customer or client leaves a bad review. The big question becomes what to do in this situation. In short, there are a few steps that every business owner should take in order to properly deal with a bad review from a client.  

For example, one of the first steps is to reply to the review as quickly as possible if there is a provision for replying. This is important because it allows third parties viewing the bad review to see the other side of the story. Simply stated, by leaving a reply to a bad review you are able to let prospective clients and customers know what actually happened from a different perspective. State the facts and show that a bad review is not necessarily accurate if there are indeed flaws with the review. 

By leaving a reply to a bad review you are able to let prospective clients and customers know what actually happened from a different perspective.

Dispute The Bad Review 

This helps customers and clients to have a more unbiased view of your business or company. In addition, there are certain instances depending on where the review has been left where a company or business owner can dispute the bad review and eventually have it removed. While this is somewhat of a difficult process and can be time-consuming, it is a good way to right a wrong. If your company or business has been unjustly accused or blamed or just poorly represented by a bad review this is a good option. Keep all the facts in order and make the necessary phone calls and send the necessary emails to dispute the bad review as a way to eventually have it taken down from the Internet.  

There are even businesses online that specialize in this type of work. If you are too busy to address a bad review directly simply hire a third party to dispute the review and eventually have it removed. While there are no guarantees that a poor review will be removed, it is still worth trying. 

Common Sense Approach 

Finally, any time a company receives a bad review they should consider the contents of the review and see if there is anything that can be corrected in the company to ensure that no other bad reviews are posted in the future. While this is a common sense approach to dealing with bad reviews, surprisingly, many companies continue to do the same things that caused the initial bad review. Play it safe and always address bad reviews in order to keep your company’s reputation in good standing on the Internet. Contact Vigorant today for more information on how to deal with a bad review from a client. 

 Resources: Why A Good Looking Website Can Effect Attracting New Clients

Today it is more important than ever before for businesses small and large alike to have an attractive and fully functional website in place. As a matter of fact when it comes to being competitive, having a well designed and attractive website can make a huge difference in terms of winning over new clients. Carefully chosen color combinations as well as navigation style and other key factors can attract or drive away online visitors in a matter of seconds. Any time an online visitor senses that a website is unprofessional or poorly defined they will likely assume that a company is not suitable to meet their needs. 

A Well Designed And Attractive Looking Website 

Keeping these simple concepts in mind it is absolutely essential to strive for a highly attractive, professional and well designed website. Because your website is representing you and your business, clients will make judgments about your product or service based upon your website professionalism. Accepting second best when it comes to website design and overall look can be fatal for any business. Never underestimate the incredible power of a well designed and attractive looking website. Along with making sure that your website is incredibly attractive it must also have the right type of content and even the right kind of font. As is well known throughout the industry, content is king when it comes to website first impressions.  

Because your website is representing you and your business, clients will make judgments about your product or service based upon your website professionalism. Accepting second best when it comes to website design and overall look can be fatal for any business.

A Dynamic And Exciting Appearance That Will Captivate Potential Clients 

For example, mixing large font with small font and changing the style and color of wording throughout a website can create a dynamic and exciting appearance that will captivate potential clients and customers. For a website to truly fulfill its goal of attracting new customers and clients it must be interesting, clever and unique in every aspect. Working with an experienced and knowledgeable team of trusted website designers who understand the subtleties of high quality website design is the key to achieving the success that your company desires. Accepting second best when it comes to website design is simply not an option in today’s world of incredible competitiveness.  

 We Can Help 

Talk with the professionals of Vigorant today to learn more on how to set your company or business apart in a crowded field where website appearance means everything. Attracting new clients has never been easier and more convenient. 

 Resources: How To Get A Good Review From Your Customers

The modern digital business landscape requires careful adherence to the importance of client and customer reviews. Indeed, client and customer reviews are the backbone of any successful online digital presence. Clients and customers are more in tune and more adept to finding what they need through evaluating reviews. That is why it is so important for businesses small and large alike to make sure that a good review is always posted for their product or service. There are number of ways to achieve this goal that are well worth considering. For example, one common strategy is to promote the idea of reviews to existing clients and customers. In other words, give clients and customers the opportunity to review your product or service and offer something in return. 

A Positive Review Posted On Social Media 

This may be as simple as offering a discount or other advantage to those who are willing to post a review either online or on social media. Perhaps most important of all is leveraging all modern social media makes possible. Keep in mind that a positive review posted on social media can go viral and spread rather rapidly. In many ways even more valuable than a static review on a website, a review that is placed on social media can have a multiplier effective that is simply beyond compare. Of course, it goes without saying that getting good reviews means having a good product or good service. All businesses should always strive to deliver the very best in terms of products and services in order to garner the very best in reviews. 

One common strategy is to promote the idea of reviews to existing clients and customers. In other words, give clients and customers the opportunity to review your product or service and offer something in return.

An Outstanding Or Excellent Review Or Rating 

In addition, customer service plays a vital and important role in achieving the very best in customer and client reviews and ratings. In a highly competitive business environment, it is critical to have the very best in customer service always in place for your company or business. When a client, customer or other person that interacts with your business or company feels as though they are important and that their needs and desires are met they will likely provide an outstanding or excellent review or rating for your company or business. Customer service is really at the core of producing the absolute highest quality for customers and clients. Understanding this simple fact is one of the best ways to achieve the results that you desire in terms of positive customer reviews and ratings.  

Call Today 

Contact Vigorant today to learn more about how to achieve remarkable results when it comes to your business and its digital presence. 

Resources: The Key Benefits of Professional SEO

For companies that have not considered the power of e-commerce, Internet marketing and organic search results, now is the best time to take advantage of these powerful digital marketing channels. Never before in history has it been so easy for businesses on a limited budget to achieve incredible results in terms of gaining footing in a particular industry. Professional SEO or search engine optimization simply affords businesses greater flexibility when it comes to affordable marketing in an age of digital connectivity. With so much to offer it is clear to see why organic search and even paid advertising have become the new standard today. 

Professional SEO or search engine optimization simply affords businesses greater flexibility when it comes to affordable marketing in an age of digital connectivity

Perhaps one of the key aspects of getting the most from professional SEO is in choosing to work with the right company. When you and your company do this you can expect a more user-friendly website and a noticeable increase in customer and client introductions and retention. In addition, quality search engine optimization improves the likelihood of better conversion rates and better brand awareness. Beating the competition has never been easier and more affordable. Talk with our team of experts today to learn more about the key benefits of professional SEO and what it can do for your company or business. 

Resources: Comparing to Paid Ads, SEO Benefits Last Longer